Cookie Policy | Syaala

Cookie Policy

Last Updated: January 23, 2026

1. Introduction

Syaala Infra LLC ("Syaala," "we," "us," or "our") uses cookies and similar tracking technologies on our website syaala.com and related services. This Cookie Policy explains what these technologies are, why we use them, and your rights to control their use.

This policy should be read alongside our Privacy Policy, which explains how we process personal information.

2. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, remember your preferences, and provide information to site owners about how visitors use their site.

Similar technologies include pixels (small images embedded in web pages), local storage, and session storage. Throughout this policy, we refer to all these technologies collectively as "cookies."

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They enable core functionality such as security, session management, and accessibility features.

CookiePurposeDuration
session_idMaintains user session stateSession
csrf_tokenPrevents cross-site request forgery attacksSession
cookie_consentStores your cookie preferences1 year

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our services and user experience.

ServiceCookie(s)PurposeDuration
Google Analytics 4_ga, _ga_*Page views, traffic sources, user behavior2 years
PostHogph_*Product analytics, feature usage, events1 year
Microsoft Clarity_clck, _clskSession recordings, heatmaps, click tracking1 year

3.3 Marketing and Advertising Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an ad. They may be set by us or by third-party advertising partners.

ServiceCookie(s)PurposeDuration
LinkedIn Insight Tagli_sugr, bcookie, lidcConversion tracking, retargeting, audience building2 years
Google Ads_gcl_auConversion tracking from ad clicks3-4 months

3.4 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

CookiePurposeDuration
theme_preferenceRemembers dark/light mode preference1 year
dismissed_bannersRemembers which announcements you have dismissed30 days

4. Third-Party Services

We use the following third-party services that may set cookies on your device:

  • Google Analytics: Web analytics service by Google LLC. Privacy Policy
  • PostHog: Product analytics platform. Privacy Policy
  • Microsoft Clarity: User behavior analytics by Microsoft. Privacy Policy
  • LinkedIn: Professional networking and advertising platform. Privacy Policy
  • SendGrid (Twilio): Email delivery service for newsletters and transactional emails. Privacy Policy

5. Managing Your Cookie Preferences

5.1 Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Block all cookies or only third-party cookies
  • Delete cookies when you close your browser
  • Set exceptions for specific websites

Note that blocking essential cookies may affect website functionality.

5.2 Browser-Specific Instructions

5.3 Opt-Out Tools

You can opt out of interest-based advertising through these industry tools:

5.4 Platform-Specific Controls

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. There is no industry consensus on how to respond to DNT signals. Currently, our website does not respond to DNT signals, but you can use the cookie management options described above to control tracking.

7. Data Retention

Cookie retention periods vary based on their purpose. Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Analytics data is retained for up to 26 months. Marketing data retention varies by provider (see their respective privacy policies).

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Syaala Infra LLC

Privacy Officer

Memphis, Tennessee

Email: privacy@syaala.com

This Cookie Policy is effective as of January 23, 2026, and applies to all visitors of syaala.com and related services.